Privacy Policy

1. Introduction

At Verdant Spaces, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our indoor plants, or engage with our services in Bengaluru and across India.

By accessing our website or providing us with your personal information, you agree to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our house plants, when you participate in activities on the website, or otherwise when you contact us.

• Personal Details: Name, phone number, and email address.
• Delivery Information: Physical delivery address in India to fulfill your indoor plant orders.
• Payment Information: We collect necessary data to process your payment if you make purchases. Payment details are processed securely by our payment partners.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To fulfill and manage your orders, payments, returns, and exchanges.
• To deliver services to the user and coordinate plant deliveries safely.
• To respond to user inquiries and offer support relating to indoor plant care or consultation.
• To send administrative information to you, such as product, service, and new feature information.

4. Sharing Your Information

We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes. We may share your information with trusted third-party service providers who perform services for us or on our behalf and require access to such information to do that work (for example, local courier services in Bengaluru to deliver your house plants, and payment processors to complete transactions securely).

5. Data Retention and Security

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements in India).

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Contact Us

If you have questions or comments about this notice, you may email us or contact us by post at our Bengaluru location: